So, I gotta take my vacuum head apart, something is inhibiting the main brush from spinning at full speed. They did not make it easy to disassemble. Torx head screws AND pin in Torx screws. Of course the local ACE and Homo Depot don't have the torx pin drivers in stock. So, the vacuum sits half disassembled on the bench while I wait for internet order #6,000,000 to arrive.